The people who build our machines are critical to our success. Their skill and expertise help to realise tomorrows projects. All our suppliers build on a foundation of a highly skilled and motivated workforce. This enables us to tackle your projects with strength in depth at our disposal.
Raupack sales team provide a link to our suppliers. Each supplier has unique characters and technical capabilities. Over the years the sales team has built strong relationships with our manufacturers. When we supply machinery to you, our customers, we become your advocates. We are in the unique position of understanding what makes our suppliers tick and being on the ground and close to our customers. This allows us to ensure a strong and successful partnership between customer and supplier. In the event of any disputes arising we are able to act as the independent honest broker. Our goal in such situations is a successful outcome for the project. Raupack succeeds when the relationship succeeds.
Spare parts and service requests are managed out of our base in the UK. Our administrative staff speak both German and English and are able to offer translation services.